WeON Technology — Automations & Workflows

Automations & Workflows — engineered for scale

We design, implement, and operate event-driven automations, AI assistants, data pipelines, and workflow orchestrations that connect your apps, APIs, and teams — with auditability, security, and SLOs.

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Event-driven API-first Secure by design Observability
Zoho HubSpot Google Workspace Microsoft 365 Slack Twilio Stripe Webhooks

Where automations deliver impact

SalesOps & RevOps

Lead routing, enrichment, dedupe, lifecycle stages, tasking, SLAs.

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Form/Chat → CRM with scoring & assignment
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Calendar booking → confirmation & reminders
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Quote/Invoice sync with accounting

Support & Operations

Ticket triage, auto-replies with citations, escalations with context.

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Email → Ticket with intent & sentiment tags
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RMA/Returns flows with status webhooks
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On-call alerts & runbooks

Marketing & Data

List hygiene, attribution, campaign triggers, analytics stitching.

✓
Web events → audiences & journeys
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ETL: Sheets/CSV → SQL/BI with checks
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Consent and unsubscribe governance

Delivery model & governance

Secure implementation

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Least-privilege OAuth, secrets vault, rotated keys
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IP allow-lists, webhook signature verification
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PII minimisation and field-level redaction

Reliability & SLOs

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Run-time metrics, tracing, structured logs
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Retry policies, DLQs, idempotency keys
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Health checks and synthetic monitors

Change control

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Git-versioned flows, PR reviews, staged rollouts
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Config as code, parameterised environments
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Runbooks and rollback plans

Pricing depends on complexity: number of systems, data volume, compliance, and availability targets. We’ll scope and estimate transparently.

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From discovery to production

  1. Discovery — map systems, data flows, triggers, failure modes, SLAs.
  2. Design — event schema, auth model, error handling, observability.
  3. Pilot — implement MVP flow with guardrails and metrics.
  4. Scale — add branches, retries, backpressure, DLQ, dashboards.
  5. Operate — monitor, patch connectors, release via change control.

FAQs

What does a typical build include?

Connector setup, secrets management, flow logic, retries, logging, dashboards, and a runbook. Optional: AI summarisation, validation, or routing.

Hosting options?

Customer cloud (preferred), WeON-managed, or hybrid. Supports containerised deployments and serverless triggers.

Support model?

Business-hours or 24×7 with agreed response targets. Incident channel, escalation tree, and monthly Post-Incident Reviews.

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