WeON Technology — Unlimited Technical Support (UTS)

Unlimited Technical Support (UTS) — fixed price, real help

Get fast, friendly support for software issues on your computer or device — whenever you need it. One annual fee. No surprise labour bills. We keep you moving.

Get UTS Ask a Question
Unlimited remote help Software issues only Per-device cover
Trusted by home users & small businesses across NZ Windows & macOS Printers & Email Networking Security

What’s included with UTS

Unlimited remote support

Get help as often as you need for covered software issues.

✓
Operating system errors & updates
✓
App installs, crashes & settings
✓
Email (Outlook, Gmail, Apple Mail) setup & sync

Connectivity & peripherals

Keep devices talking to each other without the tech stress.

✓
Printers & scanners (drivers, queues, Wi-Fi)
✓
Wi-Fi & network settings
✓
Browser issues & extensions

Performance & security

We keep your software healthy and your data safer.

✓
Health checks & clean-ups
✓
Update management & patching guidance
✓
Malware scans & remediation support

Friendly human help

Plain-English guidance from a real technician.

✓
Phone, chat, and remote session support
✓
Issue tracking & status updates
✓
Tips to prevent repeat issues

Typical problems we fix

Everyday headaches

Slow computer, updates stuck, apps won’t open, endless pop-ups.

✓
Start-up errors & blue/black screens (software-related)
✓
Office, Zoom, browsers, password managers
✓
Cloud storage sync issues

Email & printing

Make sending and printing boring again — as it should be.

✓
Mailboxes, signatures, spam rules
✓
Printer discovery, drivers & queues
✓
PDF tools & default app settings

Online safety

Stay safer with ongoing checks and fixes.

✓
Browser hardening & clean-ups
✓
Update hygiene & patch advice
✓
Phishing & scam guidance

How UTS works

  1. Choose your plan — one subscription per device you’d like covered.
  2. Quick onboarding — we confirm your device & set up secure remote access.
  3. Ask anytime — call or message us; we jump on and sort it.

Scope & fair use

UTS covers remote labour for software issues on the enrolled device. Hardware repairs, physical damage, data recovery, third-party licence fees, new equipment, site visits, and major project work are outside scope but can be quoted separately. Fair-use applies to keep queues moving for everyone.

Simple annual pricing

NZ$349 / device / year

Unlimited remote support for covered software issues on the enrolled device.

Get UTS Enquire about multiple devices

Ready to stop wrestling with tech?

Join UTS today and let our team handle the software headaches — so you can get on with your day.

Get UTS Have a quick question?